I have received a damaged package
Updated
by Shisha-World
We apologise very much if you have received a damaged parcel.
Are the ordered items undamaged?
If only the package is damaged and you want to return something, you can simply use the packaging of your choice for the return shipment. Send your return to the following address:
Emtrada GmbH
shisha-world.com
Retoure
Fahrenheitstr. 5
86899 Landsberg
Germany
Is an item damaged during shipping or missing?
- Contact us via kundenservice@shisha-world.com
- Send us a photo showing the damage.
- Always include your order number so that we can help you as quickly as possible.
