Shisha-World Updated by Shisha-World

Your article is defective or damaged?

No problem, we are happy to help you. In order to be able to check your complaint, we ask you not to return the article yet, but to contact us first.

We want to process your request as quickly and easily as possible. You can help us if you have the following information ready for us:

  1. Order number
  2. A short description of the defect and how it was created
  3. A photo where the defect is clearly visible
  4. Send us an e-mail or write us via WhatsApp

Contact us:


WhatsApp: +49 157/ 35 995 960

Important to know!

Already used goods cannot be claimed. Please check all items for damage on receipt of your order.

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When will my return be credited?