Payment in advance
Updated
by Shisha-World
![](https://files.helpdocs.io/qpgxiq523h/articles/6vleuje6jf/1604330070959/image.png)
Would you like to pay your order in advance?
If you want to pay in advance, you will receive our bank details together with your order confirmation email. You have 7 days to transfer the invoice amount. Until then the goods are reserved for you. Depending on your bank it can take 2-4 working days until we receive your payment.
IMPORTANT:
The payment has to be booked on our bank account so that a dispatch can take place. Banks only book from Monday to Friday and have fixed booking dates. Transfers made after 15:00 hrs. are usually booked into our bank account on the next working day at 00:00 hrs. Because of this, in such cases the dispatch is only carried out two working days later.
Examples:
Prepayment Payment Friday after 15:00 h -> Shipping Tuesday
Advance payment Monday after 15:00 h > Shipping Wednesday
After receipt of payment you will receive an automatic confirmation of receipt of payment by e-mail. Your order will then be shipped to you quickly and you will also receive a separate shipping confirmation with a link to track your package.
Important notes for bank transfer
- Please always state your last name + order number as reason for payment.
- Please transfer money for each order separately.
- In case of a return the purchase amount will be refunded to the bank account from which you transferred the money.
Our bank details for German and international customers
Payee: emtrada GmbH
reason for payment: last name + order number
IBAN: DE49 7007 0024 0863 0410 00
BIC: DEUTDEDBMUC
We are at your disposal at any time for further questions.