Returns & Refunds
How do I return an article?
You can return unused items and original sealed tobacco tins within 100 days. You can find all information about this here. Packing articles. Put the articles in the package and glue it properly. Ple…
When will my return be credited?
Once you have returned your order, we will check the items you have returned. Please allow up to 14 days for this. After this check, the money will be credited to your account. At the moment it can t…
Complaint
Your article is defective or damaged? No problem, we are happy to help you. In order to be able to check your complaint, we ask you not to return the article yet, but to contact us first. We want to…
