Returns & Refunds

How do I return an article?

You can return unused items and original sealed tobacco tins within 100 days. You can find all information about this here. Packing articles. Put the articles in the package and glue it properly. Ple…

Shisha-World
Updated 10 months ago by Shisha-World

When will my return be credited?

Once you have returned your order, we will check the items you have returned. Please allow up to 14 days for this. After this check, the money will be credited to your account. At the moment it can t…

Shisha-World
Updated 10 months ago by Shisha-World

Complaint

Your article is defective or damaged? No problem, we are happy to help you. In order to be able to check your complaint, we ask you not to return the article yet, but to contact us first. We want to…

Shisha-World
Updated 10 months ago by Shisha-World

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